Refund policy

ORDER CANCELLATIONS

Orders that haven’t processed can be cancelled. Please email hello@puzzybyanitta.com to find out if your order has processed, and if it has not, our team can make the cancellation for you. Our team is available during business hours (EST) from Monday to Friday.

Please beware that orders are processed in the same business day or in the next business day if you ordered during weekends.

If the case of an order is successfully cancelled, you will be notified with confirmation. Please allow 3-7 business days for a refund to be credited back to you. Payments and refunds are processed by using the payment method selected at the time of checkout, and may be processed through a third party payment processor.

If your order has processed, there is no way for us to refund your purchase. Sales are final and we cannot accept returns.

If you have any additional questions, please feel always free to reach us out at hello@puzzybyanitta.com

Wanna hook up with us?

Here at PUZZY HQ, nothing smells quite so sweet as our customers and fans reaching out.
Whether it’s suggestions, feedback, or just want to say hi, we’d love to hear from you, so please do reach out.

If you are looking for a brand collaboration with PUZZY, or want to work as an affiliate, influencer, or more, please get in touch with the email below. We are always excited to work with like-minded brands!

So please do get in touch - we can’t wait to hear from you.For general enquiries

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